pdlgardner

I suppose it could be but, the first 10 or 20 items I opened opened in preview and I didn't go and change anything. But, I'll check that.

I was looking at some results of a search and double-clicked on an item and the preview window popped up, which was fine. I looked at about 10 or 20 items - each time just double-clicking on the item and each time getting the preview pop-up. Next, I clicked on a different search cluster and when I double-clicked on an item in that search result, instead of opening the preview window - it opened up the email in Outlook. From that point on, every file that I tried to preview opened up in the native app instead of opening the preview pop-up. I tried double-clicking; right-clicking and choosing "Preview"; right-clicking and choosing "Preview Parent Item" - just to see if that worked; etc. - and always opens the native file. I also closed out the program and then reopened it and it still only opens items in their native application unless I go to "View" and choose "Preview Item" or do Ctrl-O (which gives a pop-up which allows me to put in the item number) and then I get the preview pop-up. So, my question is . . . which is the correct behavior and which is the bug? Is double-clicking and getting the preview pop up (as it did for items in my first search) the correct behavior and the subsequent only-opening-in-the-native-application the aberration? Or is double-clicking the item and having it open in the native application (as it started doing in my second search) the correct behavior and the double-clicking-and-getting-the-preview-pop-up (as it did in my first search) the aberration? Since I did nothing other than click on a different cluster bubble, I'm quite sure that I did nothing to change any preferences, etc. I looked in the documentation and it says, "When you double-click an item, it will open in the Previewer" so . . . . I'm guessing that's the expected behavior. What I'm looking for now is - how do I get it back to that behavior? I've tried closing the app and restarting it, rerunning my searches, etc., but it seems that I am now forever stuck in the double-clicking-opens-the-native mode. Anyone else have this issue? If yes, how did you resolve it?

Thanks, Lukasz. I tried that before posting this and, it gets me part of the way there but still left some immaterial items that I didn't need (e.g., images that are part of a signature block in an email and not an actual attachment; etc.). But, that may be as good as it gets.

As most processing tools do, Intella extracts all of the bits and pieces of a file - inline images (e.g., signature block images), etc. However it's the only one that I know of that does not have some way of screening out the garbage so that you can find just the legit docs that you're seeking. For example, if you have an email with a PowerPoint attached - after processing that family may have 50 members - the email, the PP file and every image, etc., that it extracted from the email and PP file; when exporting this data, I only want the email and the PP file and can't figure out a way to get just that. Am I missing something?