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Andrej

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Everything posted by Andrej

  1. Mark, if you would like to know the amount of items that need to be reviewed, then I would suggest to evaluate the keyword list with "Combine queries" ticked. If you would like to know the number of items responsive to individual keywords, then I would suggest to use the keywords statistics panel. If none of the above is what you expect, then could you please describe what kind of report you have in mind?
  2. Adam, having Evidence, Case and Optimization folders reside on Connect is already possible. You will need to use network path instead of local path to be able to index evidence which does not reside on local disk with Processor. To be precise, you will need to use network path when creating case (Case folder field and Optimization folder field are the ones, which will need network path), but also when adding new source and choosing path to evidence (when adding File or folder source, Select file or folder field is the one, which will need network path). You can either use UNC (Uniform Naming Convention) path (for example \\192.168.0.150\cases\case1 or \\computer1\cases\case1) or path using mapped disk (x:\cases\case1). I personally prefer UNC path, because then I don't have to worry about mapping network path to disk and making sure it stays mapped after reboot, but if configured properly both will work. Assuming that computer1 is name (if you don't know the name of your computer, you can also use IP address instead of name) of computer on which Connect is running, Shared folders functionality can help out here, because you could create shared folders as: Cases location - \\computer1\cases Evidence location - \\computer1\evidence When creating new case, you should be able to see cases folder in Shared folders section of the file system browsing UI component. When adding new folder source, you should be able to see evidence folder in Shared folders section of the file system browsing UI component. Please note that Processor will lock the case before indexing starts, but as soon as the Processor has indexed the case and user clicks on Finish sources management button, it releases it so Connect can share it.
  3. Adam, I have created support ticket for this issue with an error field being blank. Please take a look if you have received the ticket.
  4. Hello Adam, thank you for your feedback. The IP address that is being detected by Processor can be just one of addresses on which that computer can be reached and it might not be always the best one to use. There are few examples that I can think of: your computer can have multiple networking interfaces, such as 1Gb/s TP (twisted-pair) ethernet network card and WI-FI network card. If you would connect both of those to different routers or switches, then your computer will be assigned two IP addresses and you can be reached by either of those. In this case you might want to use IP address assigned to the cable-connected network card rather than WI-FI as it might be faster. It could happen, however, that the IP address shown as detected is the one from your WI-FI network card. a router or switch to which your computer is connected can be configured to have multiple subnets. That means that the IP address and network mask will depend on the interface to which you are connected on that router or switch. Not much to do here unless you are also network administrator and you understand how the router was configured and how you are connected. your computer can be reachable on multiple IP addresses and ports even if you have just one network interface connected in your computer. For example: localhost:9999 or 127.0.0.1:9999 (also known as loop-back interface, which points to your own computer), 192.168.1.109:8082 (your local network on your directly connected router), 192.168.0.159:8081 (your company network on your second hop router), 85.74.198.115:80 (your public address). In this case you might want to use IP address which will make least hops on the route to server. Please note that I have described only simple scenarios and there can be much more complex network topologies and configurations. It really depends on what network you have and how it is built and configured. The detected IP address is being read from system configuration, it is not an algorithm that would detect your network and perform speed and reliability measurements to determine what exact address to use. It is meant to be a hint rather than anything else. When in doubt about which IP address to use, please consult your IT/network administrator. The detected port is the port to which Processor's server is bound to and is listening for packets on. For example, on Processor's web page or about dialog it shows port 8081, then you might want to open port 8081 on firewall, which is on connection link between Connect and Processor. If your Connect server is bound to port 80, then you might want to open port 80 on firewall, which is on connection link between Connect and browser. Please note that when I mention connection link between two computers, it again depends on your network layout and computer configuration. A firewall can be placed directly on the same computer as is computer running Processor or Connect, but it can also be a dedicated computer or router connected to computer running Connect on one side and computer running Processor on the other side via network. In the former case, you might want to think about whether to open incoming or outgoing traffic. Again, when in doubt, please consult your IT/network administrator. If you would like to change the port on which Processor is running, you can do so by editing C:\Users\<user>\AppData\Roaming\Intella Connect\prefs\user.prefs and adding/changing these lines: ServerPort=8081 NodePort=8082 Processor server first tries to read NodePort property and set port accordingly. If that property is not found, it will then try to read ServerPort property and if even that is not found, then the default port 9999 will be used. With regards to the browse button, I'm afraid it's a bit more complicated than that. There are certain browser restrictions which don't allow such simple implementation. The idea behind "shared folders" was that you can just set it up once. It does not have to be direct path to the evidence folder or any other location, it can also be just computer name or IP address and if valid, you will be able to see tree-like browsing component in create case pop-up window or add new source wizard, which will allow you to see the file system in a manner similar to browse button. As about the missing Create case button, I'm suspecting browser cache. Could you try to open the cases list page in incognito mode or clear the browser cache and reload the page? The button should be located below cases list, next to Add case button.
  5. Hello Phil and Adam, The "_files" suffix is being added in order to avoid file name clashes when exporting container and it's children. For example when exporting 4 files, one zip file called "Documents.zip" and 3 documents (DOCX), which are contained in the zip file, Intella will create "Documents.zip_files" folder and "Documents.zip" file in the export folder. Those 3 documents from zip file will be placed into "Documents.zip_files" folder. It is however not necessary to add this suffix when exporting to PST, so we will change this behaviour for PST exports in the next release. This issue is indeed larger with Mbox files than PST/OST, as every original folder is usually represented as a separate Mbox file.
  6. Hello all, We would like to ask for your feedback on major features coming to the 1.9 release of Intella Connect: the ability to create new cases, add sources, perform indexing and re-indexing of cases directly from inside Intella Connect. The new features allow for case creation and indexing to be performed directly from within the Intella Connect web admin page. This means that unlike previous versions, where you had to RDP or physically access the computer to use a copy of Intella to create a case, you now only need to have access to the Connect web interface to create a case. Coupled with the ability to use the Connect web interface to create cases, we have added a new companion product to Connect called Intella Processor. Connect can now delegate indexing of a case to any computer running Intella Processor. A possible scenario is that you have your Connect server on machine A and Intella Processor installed on machine B, C and D. From the Intella Connect web interface you can be sharing cases while indexing different cases on machine B, C and D. When those cases complete indexing they will be available to share on the Connect server. The ability for Connect to remotely start and index new cases on the Processor machines expands the productivity available to Connect. It makes it possible to index multiple cases concurrently while sharing and reducing the work load on the Connect server. This also simplifies management of both Connect and the Processor computers as you no longer need to grant system access to each system to users. Below are a couple of screenshots from the current iteration of the user interface: 1. creating a case - the case location can be either a folder on disk on Intella Connect or a UNC path to a folder on the network. 2. sources management - the user can choose to add a new source, view details of a source, edit source details or re-index the case. 3. adding new source - this wizard is similar to the one in the Intella desktop edition. 4. indexing statistics - shows indexing progress and gives the user the option to cancel indexing. 5. Intella Processors configuration. Intella Connect will have all of the indexing functionality that is available in the desktop edition: all file formats, indexing tasks and analysis features are available in this version of Connect. This includes recent improvements that will be part of the next desktop release, such as indexing of MS Exchange EDB files, Skype and SQLite databases and support for setting custodians. What are your thoughts on this feature? Is the UI self-explanatory and easy to use? What features would you like to see added here?
  7. I guess, by ICW you mean IWR (Intella Work Report) files. It is possible to import work report into 1.8.x, which was exported from 1.7.x. There will be pop-up saying "The Work Report file is generated by another Intella version" and it might also report annotation that it could not match to items. You can generate detailed report and try to match them manually afterwards.
  8. Hi Adam, when reading the words "timeline to an interactive webpage", I immediately thought of having Timeline view in Connect. This would satisfy the requirement of having it available as "webpage" and there could also be live links to items, which would enable the users to see more information in the previewer part of Connect. Is this what you are looking for?
  9. Adam, we will be adding "Addresses found in text", "All Senders and Receivers" and "All addresses" to the email facet in the next release. The facet filtering and ability to select multiple searches or multiple clusters is on our roadmap, but isn't assigned to particular version yet. This will have to wait for other features to be done first.
  10. Hi Mark, the integration with Abbyy v4 has already been implemented in interim version of Intella, but it has not been tested extensively yet. Please let us know if you would like to test this interim installer. With regards to backward compatibility, both Abbyy v3.5 and v4 will be supported. The user will be able to choose which version of Abbyy is being used in the OCR wizard.
  11. Hello Hans, it is already possible to search for currency symbols together with the preceding or following number. For example, you can search for 1€. Alternatively, you could use a wildcard to get for all occurrences of symbol € by searching for *€. For numbers following the symbol, for example $1000, you can seach either by $1000 or $*
  12. Thanks Josh, that's a good idea! I will add this feature request to the wishlist, but I cannot promise if and when it will be implemented.
  13. Hello Josh, In Intella Connect, the case has its Creator. The case Creator is the user who has been set as Creator during the process of creating the case. After the user is designated as the case Creator, it is not possible to change that in Intella Connect User Interface. So answering your first question: yes, that user would need "Can manage all cases and authorize reviewers" because he was not creator of this case. I'm not sure if I understand your last question correctly, could you please explain your question in a bit more detail. Please note that roles are user defined, so when you mention "case admin", I'm not sure which permission this role has.
  14. Hello Adam, In version 1.8.3, 3 new permissions have been added to Intella Connect: Can manage own cases and authorize reviewers - user with this permission will have access to Intella Connect Dashboard, specifically, sections Cases, Activity stream and About. The cases list will be showing only those cases of which this user is the creator. Can manage all cases and authorize reviewers - user with this permission will have access to Intella Connect Dashboard, specifically, sections Cases, Activity stream and About. The cases list will be showing all available cases. Is an Administrator of this Connect Server - allows users to access Intella Connect Dashboard, specifically, sections User management, System notifications, Settings and About. It is important to understand that Roles can be assigned in two ways: Roles are assigned to users per case. This means that a user can have different roles in different cases. In Intella Connect each user can have zero, one or many roles assigned to it in any given Case. To assign roles to users per case, click on Cases in the left side menu in the Intella Connect Dashboard, select a case and then click on Authorizations button. Roles are assigned to users globally. Only the above mentioned three permissions can be assigned to users globally and such permissions are related to server or case management. To assign roles to users globally, click on User management in the left side menu in the Intella Connect Dashboard, Server and case administration section and then Global authorizations button. So to address your particular situation that you described: when user is assigned 'Can manage own cases and authorize reviewers' permission by using Global authorizations, then this user upon logging in will be shown Intella Connect Dashboard with the list of cases of which this user is the creator. This user can then share and unshare those cases and assign users to roles for those particular cases. It is not possible for this user to create new users, only assign them to cases.
  15. Hello Simon, it is currently not possible to change the preview flag. Please note that the preview flag is bound to specific user, so you could use Feature facet to see which user has previewed which items. This way you will be able to separate items previewed during testing from items previewed by the reviewers.
  16. Hello Mark, during indexing only the MD5 hash is used to deduplicate, while Intella's search functions (and statistics view) also use other ways to deduplicate items (see Intella User Manual, section 13.1.12 MD5 and Message Hash).
  17. Hello Jenny, it is possible to search for words in Intella, it is however not possible to search for spaces. If you would like to search for word PR, please clear all your searches, then search exactly for "PR". In the results, only word PR will be a hit. Words like president, apr, process should not be a hit.
  18. Hello Jenny and Adam, Currently when tag is removed, any information about the tag is removed and it cannot be undone. The log files are designed to help troubleshoot issues with the program than report precise data to the user. In fact, the logs aren't meant to contain sensitive data, so the option of including operations on tags in such detail is not very likely to be considered in future releases. For the purpose of recreating tag operations I would rather imagine a separate file dedicated to tags. We might consider changing this in a future release, however, I cannot promise when and if it will be implemented.
  19. Hello Mark, Slip Sheets are currently not available in Intella load file exports, however, we might consider this for future release. If I understand correctly you would like a functionality which would for example remove privileged items from load file export and replace them with some kind of mock (mimic, replica or imitation), which would just explain that this item was replaced because it's privileged. Would you have a sample for us to show what exactly you have in mind?
  20. Hello Mitch, 1) Is there a way to identify the total number of pages in a group of documents ? If the item has pages, then it is possible to open the item in the previewer, go to tab Properties and there will be "Page Count" property. This information is however not available in table view. Would it be helpful to have Page Count as a column in table view? It would then either show the number of pages or zero for items which are not "page-oriented". Please note that there are items which are not "page-oriented". An example of that is e-mail or Excel file. They do not have page dimensions specified, page breaks or anything that would signal a page division. 2) Is there a way to list and export the search word hits per document ? This is currently not possible. 3) When you export a csv list of metadata, you need to import it back into excel and delimit the fields so you can sort. You would like this export to already be in XLSX format rather than CSV?
  21. Hello Mitch, With regards to the warning that you have mentioned: OCR in Intella was first added in version 1.7.1. This means that version 1.7 (which is older version than version 1.7.1 or 1.7.3) of Intella did not have OCR capabilities and does not recognize OCRed items. It is therefore safe to OCR items in a case created by Intella version 1.7.3 and it will open without issue later on in the same Intella version 1.7.3.
  22. Hello Gary, did you try re-indexing the case and then see if the Location facet is then populated? Which version of Intella are you using?
  23. In the upcoming version of Intella Connect, you will be presented with web page on which you will be asked for username and password instead of the browser's pop-up window. After logging in, you will be able to see User's Dashboard, which will show you list of cases available based on authentication. Stay tuned for the exact date at which we will release the new version. LDAP/Active Directory integration is on our wish list for Intella Connect, however, I cannot promise any specific date when it will be implemented.
  24. When encrypting certain files, for example PDF document or archives, empty password can be used in certain programs, because these programs don't really check if you have entered anything in the password field or not. If no passwords were added into the Intella's keystore, then Intella will still try to decrypt items by using an empty password.
  25. Mark, Template can be created and added into the list, just by making an export. At the last step of the export, you should be able to save current export settings as template. The last step of an export is also the place where you can delete selected template by using button "Remove". If you need to export/import templates to other PCs, you can navigate to C:\Users\<user>\AppData\Roaming\Intella\export-templates and in this folder you will see all of the templates that are available to you in Intella. You can just copy the individual XML files representing particular template to the other PC.
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