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Posts posted by E-Hounds

  1. In terms of functionality, Beta 1 is amazing.  Remote connection on 25/5mbps connecting to my office 100/50mbps was nearly flawless in terms of speed.  Even previewing native files.


    Here's some of the bugs I've noticed...

    1. not being able to run the server from a VM or a RDM connection is huge.

    2. previewing search results after about an hour using "next", will eventually result in a missing green arrow and the inability to do anything more within the case.  Exiting, and logging back in does nothing.  Must close IC and restart the server and reshare.

    3. Random "Error Response Code 400" - again, have to close IC, restart, and reshare.

  2. Thanks Łukasz, Incognito mode works great. Can't wait to see what comes of Beta 2.


    Hi E-Hounds!


    I can confirm that the process of resolving IP addresses in "Case URL" parameter could suffer from randomization. This is something we will fix in upcoming release. We will also allow for overriding this parameter with domain name or computer's network name.


    As to the "authentication loop", I believe we have seen this before on Chrome browser. Firefox and Internet Explorer (9+) shouldn't have this issue. Despite this, we have already changed authentication scheme for Connect and that should eliminate the problem. This change will be available for Beta 2 (coming out soon!).


    In the meantime, here is what you can use for interim solution (I'm assuming you are using Chrome):

    1. The best option is to clear the browser cache while any of the Connect's tabs are closed. This action is available in Chrome options or by using CTRL + SHIFT + DELETE. It would be the best if you could clean the whole cache, but that might not be appropriate for some users, as this would remove all the cookies and stored passwords for all the pages. Please use your own best judgment here.
      After doing this, when you open up admin page again, you should be asked for credentials just once.
    2. You can always use Incognito Mode (CTRL + SHIFT + N) in order to start new browser window without any cached data. This should help you to get pass the authentication dialog.
    3. You can try to use different browser (like Firefox) to only run the admin page and share a case, then switch back to Chrome for case reviewing.

    I think one of those options will help you out. If not, please let us know so that I can further assist you with that. As I said, the problem will be gone with Beta 2.


    Best regards,


  3. I got it installed, launched for the first time, using the default password admin/admin. Closed the admin panel (didn't share or change anything), opened again and can't get past the "authentication required". doesn't seem to accept admin/admin any longer. Uninstalled, reinstalled - still no joy.


    UPDATE: Tried on a second machine. Same problem. Running 1.6.4 x64 Windows 7.

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