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Timu

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  1. I have noticed after using version 1.6, that at the end of each source indexing, Intella spends quite some time "Finishing Search Crawl tasks". What does this status mean? Is this the task that effectively copies the source data into the case, so it can run without access to the original source data? It takes quite a long time, and in larger cases, seems to add quite a deal of processing time to each source. Does this also mean that processing with 1.6 will take longer than the same source in 1.5.2? (ps, its awesome that there's a forum for Intella now!)
  2. Thanks Kathleen, Unfortunately I can't post any files from our case systems due to the sensitive nature of the cases. If I can reproduce it with some dummy data I will try to upload it.
  3. Im having an odd issue appear when I index folder sources, where after I index it, I get folders and files appearing in the top level of the Locations facet that should be contained in one of the folders I have indexed. Its very anoyying as I should have only 2 top level Folders in locations that correspond to the 2 source folders I originally indexed, but for some reason I have a multitude of other files and folders locations appearing there. I have had it occur on 1.5.2 and 1.6. At first I thought Intella might be treating some of these files like it treats mailboxes and creating a new source for them, but there are still only 2 sources in the sources dialog.
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