Jump to content

thisRupe

New Members
  • Posts

    1
  • Joined

  • Last visited

thisRupe's Achievements

Newbie

Newbie (1/14)

  • Week One Done
  • Dedicated Rare
  • Conversation Starter

Recent Badges

0

Reputation

  1. Hello, I am having issues viewing the content of emails in Preview mode and when choosing to open in an external application. When choosing to open using an external application I receive an error "Couldn't get item content. Please make sure the evidence files are available" When choosing to "Preview", I found the content wasn't available to view This occurs with .msg, .pdg, and .jpg Version: Intella Professional 2.5.1 I have imported several .pst mailboxes as sources into a new Intella case and ran the indexing options for them. The case and evidence files are located on a local RAID drive on the system where Intella is installed. The issue occurs under the "search" tab, after doing a keyword search then selecting the bubble of results associated with the keyword.
×
×
  • Create New...