admin

HI, folks, there is a new beta available if you wish to try these new features.

W4 (Who, What, Where, When) is a tool for fast review and investigation of computer forensic images and evidence. The goal of W4 is to allow investigators to rapidly review a set of evidence and locate items of interest. The main interface of W4 allows for timeline filtering and linking items such as: Operating System files Programs used Devices connected Files and Folders Browser Histories Notable Items Communications (Email, SMS, Chat) Documents Media Transport links Tags Work product While W4 is still in the development stage we are looking for a number of beta testers to assist with how the program works in different environments. W4 Usage: W4 differs from Intella type products as the goal is to look at system setting, browser history and device usage to detect any items of interest. While there is some overlap with Intella's Insight tab this differs from Intella where the user is focused more on user created data and email content. Common usage of W4 is detecting what devices, such as USB devices, were connected to a system and what data was copied to them. Another usage is filtering by time and date to only certain file or record types. An example would be all Internet Explore history from Jan to Feb. A great deal of development time has gone into simplifying time-consuming tasks such as decoding dates and categorizing registry entries. W4 has a category to highlight Notable items. This category automatically populates on processing and lists any references to Cryptocurrencies, Darknet and BitTorrent. Visual review As with all Vound products, we focus on the visual presentation of results. To facilitate this W4 uses a number of visual elements to better understand the evidence. The visual timeline: This allows the user to select a date range but also understand how much data is in that range. Events overtime log: This view allows the user to visually see in chronological order every event in order. This view can be filtered to only certain events and is very useful to tracking user activity over time. Item linking map: This view uses item metadata to link items together. This is extremely useful to see ownership of data and what accounts or devices had access to the data at some stage in its lifespan on that system. A simple quick start set of images is located at: https://www.vound-software.com/W4/ A sample image below. How can you help: We are looking for beta users to run W4 on a range of images and environment. Let us know what you like and what could be better. We are looking for ideas on what other features would be needed to make it your go-to tool for this type of work. If you would like to be a beta tester please contact us directly.

Hi At the moment the Insight tab is not configurable. We will add something like this in future versions.

Hi - Unfortunately not something that is possible with our current setup.

HI Rashid, We are using the Sentinel driver 7.52.0.0 in a very vanilla way (no custom changes), we have made no special changes to the Sentinel implementation. If Intella works and your other software is not functioning. It would be very difficult to tell what it is about the other software that is broken. Their support may have more details on this. A helpful tip for you is to look at this page on your system: http://localhost:1947/_int_/diag.html

HI Jason, Item removal will be part of the next version of Intella. We are also looking at the placeholder option. Unfortunately we have no snapshots we can share with you now but will let you know soon as we have stable code.

Hi - Can i suggest you start a support ticket and send in your log files. This will be the easiest way to work out what is happening.

Hi Hans, From top menu: Sources > Edit Sources will give you this information.

This is were using the RAW tab is required. The RAW tab is a direct dump from the original item, in this case the PST. Apart from the layout for ease of reading, Intella has no interaction with this information. What is shown in the RAW tab field is all there is for Intella to show in the main view. In short if it is not shown in the RAW tab it is not in the PST. Based on this information you should be able to do some testing to see exactly what is going on.

Would something like this help: http://csved.sjfrancke.nl/ CSVed 2.4CSVed is an easy and powerful CSV file editor, you can manipulate any CSV file, separated with any separator.

Note: in order to see Intella Connect or Intella Investigator installers on the Software Downloads page, you will have to purchase Intella Connect or Intella Investigator. Intella Connect and Intella Investigator 2.7 available for download Vound is pleased to announce the official release of Intella Connect and Intella Investigator 2.7. Intella Connect and Intella Investigator 2.7 are available from the Software Downloads section on the Vound website, after logging in with your Dongle ID and organization name. Users with a 2.6.x license need to use the Dongle Manager to update their dongle to the 2.7.x license. Highlights Added Intella Assist, an AI-powered assistant based on OpenAI’s ChatGPT that helps with formulating search queries and reviewing results. Redesigned Source and Export wizards. Added an integrated log viewer. Added the ability to directly export items to an on-premises Relativity or RelativityOne instance. Added exporting to the AFF4-L logical image format. A variety of indexing improvements related to chat messages, e.g. support for Google Chat. Added support for EDRM MIH hashes. Added source filters, letting one filter items based on file name or size. 2 to 5 times faster exporting to PDF and load file formats. Investigator-only Identity improvements, such as mass importing and exporting of identity data. For more information see the Intella Connect Release Notes and Intella Investigator Release Notes. Intella Connect and Intella Investigator 2.6.1 available for download Vound is pleased to announce the official release of Intella Connect and Intella Investigator 2.6.1. Intella Connect and Intella Investigator 2.6.1 are available from the Software Downloads section on the Vound website, after logging in with your Dongle ID and organization name. Users with a 2.5.x license need to use the Dongle Manager to update their dongle to the 2.6.x license. Highlights Added support for acquiring and indexing S3 buckets. Added support for acquiring and indexing various Google services. Improved the presentation of contacts, meetings, invites and phone calls. Command-line support has been extended with options for case conversion, custodians, type filters, various forms of exporting, and more. Case conversion with IntellaCmd.exe no longer requires a license, allowing the task of converting large amounts of cases to be spread across several machines. Added a log management page, for scanning and providing easy access to all logs on a server. Authentication enhancements for 2FA and SSO. Connect-only Predictive Coding performance enhancements. Investigator-only Added an Events view, showing a timeline of events observed in the evidence data. Added a system for license add-ons, enabling larger amounts of active cases and reviewers. For more information see the Intella Connect Release Notes and Intella Investigator Release Notes. Intella Connect 2.6 available for download Vound is pleased to announce the official release of Intella Connect 2.6. Intella Connect 2.6 is available from the Software Downloads section on the Vound website, after logging in with your Dongle ID and organization name. Users with a 2.5.x license need to use the Dongle Manager to update their dongle to the 2.6.x license. Highlights Enhance indexing through crawler scripts. Compound case improvements. Redesigned Users view. Added support for W4 sources. Added an embedded video player. Added support for zooming into a specific thumbnail and other thumbnail usability improvements. Added support for video thumbnails. For more information see the Release Notes. Intella Connect 2.5.1 available for download Vound is pleased to announce the official release of Intella Connect 2.5.1. Intella Connect 2.5.1 is available from the Support section on the Vound website, after logging in with your Dongle ID and organization name. Users with a 2.4.x license need to use the Dongle Manager to update their dongle to the 2.5.x license. Highlights Added compound case support to Intella Viewer. Extended IntellaCmd.exe functionality. Stability, security and performance improvements. IMPORTANT: Deleted item recovery is now turned OFF by default. For more information see the Release Notes. Intella Connect 2.5 available for download Vound is pleased to announce the official release of Intella Connect 2.5. Intella Connect 2.5 is available from the Support section on the Vound website, after logging in with your Dongle ID and organization name. Users with a 2.4.x license need to use the Dongle Manager to update their dongle to the 2.5.x license. Highlights Added compound cases, for instantly bundling two or more cases into a single case. Added the ability to upload Intella case (ICF) files. Various improvements to indexing stability. Usability improvements in chat message presentation. Sources can filter on file type, reducing the indexing time and disk space used. Added indexing of Volume Shadow Copies (VSS) data. Added indexing of AFF4-L logical images. Added indexing of Relativity RSMF files. Added indexing of HWPX documents. Improved near-duplicate processing with faster and improved results. Added a Near-Duplicate tab in the Previewer. Improved rendering of emojis. Added sentiment analysis, for detecting very negatively or positively worded texts. Added a GDPR Insight info panel, listing privacy-sensitive data found in the case. Added support for nesting phrase and proximity queries. Exporting to PST no longer relies on MS Outlook. A range of security enhancements such as password and account lockout policies. For more information see the Release Notes. Intella Connect 2.4.2 available for download Vound is pleased to announce the official release of Intella Connect 2.4.2. Intella Connect 2.4.2 is available from the Support section on the Vound website, after logging in with your Dongle ID and organization name. Users with a 2.3.x license need to use the Dongle Manager to update their dongle to the 2.4.x license. Highlights Added two-factor authentication for local users. Added support for X-Ways images (CTR and E01 files). Added Sets mode to the Cluster Map. Predictive Coding usability and scalability improvements. Improvements for handling large coding layouts. Added support for displaying HEIC/HEIF images. IntellaCmd.exe can now handle keystore information. For more information see the Release Notes. Intella Connect 2.4.1 available for download Vound is pleased to announce the official release of Intella Connect 2.4.1. Intella Connect 2.4.1 is available from the Downloads section in the Vound Support Portal, after logging in with your email address and password. It is located in the Downloads section of the support portal. Users with a 2.3.x license need to use the Dongle Manager to update their dongle to the 2.4.x license. Highlights Notable improvements in Sources view, adding the ability to (re)index individual sources. Added support for Microsoft Teams. Notable improvements for processing BitLocker images and NSF files. Indexing and case merging/exporting performance improvements. For more information see the Release Notes. Intella Connect 2.4 available for download Vound is pleased to announce the official release of Intella Connect 2.4. Intella Connect 2.4 is available from the Downloads section in the Vound Support Portal, after logging in with your email address and password. It is located in the Downloads section of the support portal. Users with a 2.3.x license need to use the Dongle Manager to update their dongle to the 2.4.x license. Highlights Added Predictive Coding. Added detection of near-duplicates. Added support for single sign-on (SSO). Added hash-based filtering of items during indexing, e.g. for DeNISTing. Extended the custom columns functionality. Added support for indexing AFF4 and VHDX files. Added support for Oxygen 12 and 13 reports. Added custodian-based deduplication and family-based deduplication. Added an improved tagging dialog. Performance and scalability improvements across the board. For more information see the Release Notes. Intella Connect 2.3.1 available for download Vound is pleased to announce the official release of Intella Connect 2.3.1. Intella Connect 2.3.1 is available from the Downloads section in the Vound Support Portal, after logging in with your email address and password. It is located in the Downloads section of the support portal. Users with a 2.2.x license need to use the Dongle Manager to update their dongle to the 2.3.x license. Highlights Index BitLocker disk images, APFS file systems and Slack exported content. Added item reporting. Added the Volume visualization. Added facet highlighting. Added colored tags. Improved Includes functionality. Several improvements to the Keywords tab, including new export options. Added redaction templates and text overlays. Added Custom ID and Custom Family ID columns. For more information see the Release Notes. Intella Connect 2.3 available for download Vound is pleased to announce the official release of Intella Connect 2.3. Intella Connect 2.3 is available from the Downloads section in the Vound Support Portal, after logging in with your email address and password. It is located in the Downloads section of the support portal. Users with a 2.2.x license need to use the Dongle Manager to update their dongle to the 2.3 license. Highlights Greatly improved faceted search interface. Added native rendering of spreadsheets in the Previewer. Added support for load file overlays. Added support for MS Exchange EDB 2013/2016 files. Added support for Outlook for Mac olk15* files. Added a user interface for managing memory and crawling settings. For more information see the Release Notes. Intella Connect 2.2.2 available for download Vound is pleased to announce the official release of Intella Connect 2.2.2. Intella Connect 2.2.2 is available from the Downloads section in the Vound Support Portal, after logging in with your email address and password. It is located in the Downloads section of the support portal. Users with a 2.1.x license need to use the Dongle Manager to update their dongle to the 2.2.x license. Highlights Added a Timeline visualization. Batching and coding improvements designed to better assist with the second pass review. Indexing improvements, including support for Outlook for Mac OLM files. Various redaction improvements, including setting the redaction rectangle’s color. For more information see the Release Notes. Intella Connect 2.2.1 available for download Vound is pleased to announce the official release of Intella Connect 2.2.1. Intella Connect 2.2.1 is available from the Downloads section in the Vound Support Portal, after logging in with your email address and password. It is located in the Downloads section of the support portal. Users with a 2.1.x license need to use the Dongle Manager to update their dongle to the 2.2.x license. Highlights Case templates enable quick initialization of a new case. Items can now be exported to a new case or copied to another case. Added a key store for password and other credentials, to be used when indexing encrypted evidence items. Added a Geolocation view, showing the geographic locations of search results, e.g. based on GPS data and IP addresses. Improvements supporting the large-scale redaction of items, such as queuing items for redaction based on their keyword hits, pre-generating redaction PDFs to speed up the Redaction tab’s loading time, redacting entire page ranges, and the automatic redaction of duplicates. Several facets load faster. Added a Show Family search option. Many indexing and OCR improvements. For more information see the Release Notes. Intella Connect 2.2 available for download Vound is pleased to announce the official release of Intella Connect 2.2. Intella Connect 2.2 is available from the Downloads section in the Vound Support Portal, after logging in with your email address and password. It is located in the Downloads section of the support portal. Users with a 2.1 license need to use the Dongle Manager to update their dongle to the 2.2 license. Highlights Added an Event Log Browser. Improved user interface for HTTPS setup. Added support for indexing iCloud accounts. Added support for indexing Windows 10 Mail. For more information see the Release Notes. Intella Connect 2.1.1 available for download Vound is pleased to announce the official release of Intella Connect 2.1.1. Intella Connect 2.1.1 are available from the Downloads section in the Vound Support Portal, after logging in with your email address and password. It is located in the Downloads section of the support portal. Users with a 2.0 license need to use the Dongle Manager to update their dongle to the 2.1 license. Highlights Added support for indexing XPS documents and XLSB spreadsheets. Improved handling of decrypted items. Added a Keywords tab, for extended keyword list statistics. Added Content Analysis columns, showing information such as credit card numbers, locations, and the outcome of regular expressions. Various performance, stability, and accuracy improvements. For more information see the Release Notes. Intella Connect 2.1 available for download Vound is pleased to announce the official release of Intella Connect 2.1. Intella Connect 2.1 is available for download from the Vound Support Portal after logging in with your email address and password. It is located in the Downloads section of the support portal. Highlights Added new cloud sources: Dropbox, Office 365 (incl. OneDrive), SharePoint, Gmail. Email threads are now detected and visualized. This includes the determination of the inclusive emails: together these cover all the content in the thread. This can reduce review time and effort. Missing emails are highlighted in the thread. Added an integrated OCR option. All Intella users can now OCR documents and images without requiring additional software, licenses, or systems. Items can also be OCR-ed by a connection to an ABBYY Recognition Server or by using a manual import and export method. Completely redesigned user interface for importing load files. Custom columns let one extend Intella’s data model with new columns, populated by load file columns. A Connect Grid allows for a single point of access when multiple Connect servers are used. Added regular expression-based detection of text patterns, e.g. bank account numbers. A Regular Expression Assistant is included for constructing the expressions, together with a library of example expressions. Improved the presentation of instant messages by bundling them in day-to-day conversation items. Added recovery of deleted files in NTFS disk images using the MFT. Added support for the Ext4 file system. Added functionality for removing sources from a case. Added support for indexing non-encrypted iTunes backups. For more information see the Release Notes. Note that a dongle update is required to upgrade to version 2.1.x. Intella Connect 2.0.1 available for download Vound is pleased to announce the official release of Intella Connect 2.0.1. Intella Connect 2.0.1 is available for download from the Vound Support Portal after logging in with your email address and password. It is located in the Downloads section of the support portal. Highlights Added support for multi-page TIFFs (redaction and exporting only). Redesigned Exports user interface. Various performance and stability improvements. For more information see the Release Notes. Note that a dongle update is required to upgrade to version 2.0.x. Intella Connect 2.0 available for download Vound is pleased to announce the official release of Intella Connect 2.0. Intella Connect 2.0 is available for download from the Vound Support Portal after logging in with your email address and password. It is located in the Downloads section of the support portal. Highlights Added an Insight view to the case dashboard. Added indexing of virtual machine images (VMDK and VHD formats). Added detection of Bitcoin cryptocurrency files. Indexing performance improvements, both raw indexing time and when adding additional data to a case. Added several table columns, e.g. covering the number of recipients of emails and other communications, passwords and certificates of decrypted items, page count, and others. Refined the classification of embedded items, and consequently improved the suppression of irrelevant items using the new definition. Added skin tone analysis of images. Added a Recipient Count facet. Various batching & coding refinements. Added PDF and Thumbnail pre-generation tasks. Improved the Previewer speed. For more information see the Release Notes. Note that a dongle update is required to upgrade to version 2.0. Intella Connect 1.9.1 available for download Vound is pleased to announce the official release of Intella Connect 1.9.1. Intella Connect 1.9.1 is available for download from the Vound Support Portal after logging in with your email address and password. It is located in the downloads section of the support page. See the highlights in action on YouTube: https://www.youtube.com/watch?v=FoGDxbGm_A4 Highlights Improved e-discovery processing with the new Batching and Coding functionality, realized by the new Review UI specifically designed for the linear review by a team of reviewers. Added instant messaging functionality, facilitating communication between reviewers working on the same case. Added support for FTK’s AD1 disk image format. Added indexing of the Windows registry. Added indexing of browser histories. Added support for MS OneNote files. Added text extraction from unsupported binary files. Improved Type facet tree structure. Greatly improved tagging speed, often 1-2 orders of magnitude. Indexing speed improvements. Load file overlay functionality, for extending the metadata of existing items in a case. For more information see the Release Notes. Intella Connect 1.9 available for download Vound is pleased to announce the official release of Intella Connect 1.9. Intella Connect 1.9 is available for download from the Vound Support Portal after logging in with your email address and password. It is located in the downloads section of the support page. Highlights Connect can now index cases by delegating indexing to a separate server running the new Intella Processor product. Authentication can now use LDAP providers. Added custodian support. Added an Irrelevant Items classification, for suppressing items that have no intrinsic value to the case. Added Primary Date and Family Date attributes. Added Export Sets functionality. Added tag group columns. Added support for the Microsoft Edge browser. For more information see the Release Notes. Intella Connect 1.8.4 available for download Vound is pleased to announce the official release of Intella Connect 1.8.4. Intella Connect 1.8.4 is available for download from the Vound Support Portal after logging in with your email address and password. It is located in the downloads section of the support page. Highlights Tags can now be ordered in a tag hierarchy. Improved tagging speed with a factor 2-3. Improved PDF and load file exporting speed, up to two times faster. Various stability fixes. For more information see the Release Notes. Intella Connect 1.8.3 available for download Vound is pleased to announce the official release of Intella Connect 1.8.3. Intella Connect 1.8.3 is available for download from the Vound Support Portal after logging in with your email address and password. It is located in the downloads section of the support page. Highlights Ability to natively view HTML email messages and export them to PDF. Many improvements to cellphone report indexing. Added a Chat Account facet. Performance improvements for viewing large documents and concurrent access. Extended the permission scheme with several admin permissions. For more information see the Release Notes. Intella Connect 1.8.2 available for download Vound is pleased to announce the official release of Intella Connect 1.8.2. Intella Connect 1.8.2 is available for download from the Vound Support Portal after logging in with your email address and password. It is located in the downloads section of the support page. Highlights Lots of performance and stability fixes. For more information see the Release Notes. Intella Connect 1.8.1 available for download Vound is pleased to announce the official release of Intella Connect 1.8.1. Intella Connect 1.8.1 is available for download from the Vound Support Portal after logging in with your email address and password. It is located in the downloads section of the support page. Highlights A reviewer can now exclude specific paragraphs from a keyword search. Reduced the dependency on MS Office for printing items or exporting them to PDF. Enhanced user experience while tagging. Most notably, the tags will now be sorted in the "Add/Remove tags" dialogs. Various smaller issues related to tagging have also been resolved. Font rendering of various items in Contents and Native Preview tabs has been improved. Several stability and performance fixes. For more information see the Release Notes. Intella Connect 1.8 available for download Vound is pleased to announce the official release of Intella Connect 1.8. Intella Connect 1.8 is available for download from the Vound Support Portal after logging in with your email address and password. It is located in the downloads section of the support page. Highlights Several features for searching and displaying paragraphs: suppress email signatures, search for all occurrences of a selected paragraph in a case, and more. Redesigned user interface, including the addition of a Case Dashboard. This new dashboard provides instant insight into case statistics such as types and volume of data, key email accounts and reviewer activity. Connect can now run as a Windows service, uses a single port for all cases and supports Single Sign-On. Cases added to a specially configured folder are now picked up automatically by Connect. Extended the supported image formats. For more information see the Release Notes. Intella Connect 1.7.3 available for download Vound is pleased to announce the official release of Intella Connect 1.7.3. Intella Connect 1.7.3 is available for download from the Vound Support Portal after logging in with your email address and password. It is located in the downloads section of the support page. Highlights Intella Connect now supports redaction of items. This feature lets a reviewer mark legally privileged or otherwise sensitive information in an item’s text, metadata or graphical content. When the item is subsequently exported to a PDF or load file, the sensitive information will be blacked out. This feature will not work with Internet Explorer 8. A new authorization engine has been introduced, making it possible to create flexible authorization rules based on user roles and permissions. Each user can be assigned a set of roles for any given case, making the mechanism easily adaptable to both small and large organizations. Intella Connect now has a fully featured export wizard, which allows for the creation of highly customizable export packages directly from within the web browser. Cases can now be configured to start automatically when Intella Connect is started: simply check the "Auto-start" checkbox in the Cases panel. Intella Connect can now be partially or fully branded with logos specified by the admin (see more details in RN document). Besides this, we have added large number of minor UI and UX improvements, most notably: The Email Address facet is now showing both the email address and contact name for each contact listed in the tree. Added "Previewed" label to the Previewer indicating items which have already been reviewed by the user. Improved the speed of retrieving and rendering search results in the Table and List views. Improved the caching policy for HTML resources. ... and more! For more information see http://www.vound-sof...lease-Notes.pdf. Intella Connect 1.7.2 available for download Vound is pleased to announce the official release of Intella Connect 1.7.2. Intella Connect 1.7.2 is available for download from the Vound Support Portal after logging in with your email address and password. It is located in the downloads section of the support page. Highlights The Previewer can now render a native preview of emails containing HTML The new List View has been added to the search user interface, giving reviewers a quick overview of the contents and tags of given item. This view also responds to keyword search queries, showing the textual context of search hits. The List View is now the default view for search results. The Previewer has been redesigned, making better use of the available screen space. The tabs now fill the entire vertical space. Added a User Dashboard, giving reviewers a standard entry point to Intella Connect. It allows them to see a list of cases that they have access to. Users can now have profile pictures. These pictures are displayed in the Activity Streams, Comments and User Management pages. Thumbnails can now be pre-generated on the server, resulting in much faster Thumbnails views. The Activity Stream is now grouping events by day For more information see http://www.vound-sof...lease-Notes.pdf. Intella Connect 1.7.1 available for download Vound is pleased to announce the official release of Intella Connect 1.7.1. Intella Connect 1.7.1 is available for download from the Vound Support Portal after logging in with your email address and password. It is located in the downloads section of the support page. Highlights The two case sharing restriction has been removed. The admin can now share as many cases as he wishes. A notion of Access Control Lists (ACLs) has been introduced. The admin can now choose which user has access to any given case. This action is available directly from the Cases list in the Admin Dashboard. Improved overall styling of the application, giving it a more consistent and vivid look and feel. Intella Connect now supports Internet Explorer 8.0 and 9.0. However, we strongly encourage using the latest version (IE 10) if possible. Intella Connect will refuse to run on IE 7.0 and older. It will show a warning screen advising to use a different web browser. Intella Connect will refuse to run on machines that do not meet the minimal hardware requirements. In such cases an appropriate warning will be displayed to the admin. The Intella Connect Dashboard now includes a System Notifications section, containing a diagnosis of any system issues found (both hardware and software) and advising the admin on how to proceed for each encountered problem. For more information see http://www.vound-sof...lease-Notes.pdf.

It will be included. Hopefully within the next 2 versions.

Hi Stephen, This feature is currently possible with Connect. It may not be possible to add it to TEAM with the current architecture. There would be a few technical hurdles to do so. If we decide to do so in the future we will let you know.

I see no reason to not use Windows 10.

Hi - This is an interesting question. Is it generally understood that original format of email contained within an OST or PST file is .eml? A PST/OST, NSF and most other mail containers do not contain .eml's, .msg or any other form of individual file or "envelope". They are databases - the structure has more in common with a spreadsheet than .eml's/.msg files which some consider as native. When you export from the mail database you choose which fields and data to use. Intella then takes those fields and formats them according to the MIME type https://en.wikipedia.org/wiki/MIME hence you end up with .eml format file. Other programs offer the ability to export NSF, .MSG or Mbox. So when you are asked for natives, explain that you can offer PST or .eml conversion from the original data to near native as is possible as there is no 100% accurate way to export a message from PST to a loose file. This becomes even more confusing when you have NSF and/or Mbox files you are asked to export into a single PST but not change any data. How can you say that the created date of a mail from a NSF was not changed when you you completely changed its format and database (NSF to PST) storage mechanism to a PST. .

You may also need to add all HASP/ Safenet / Sentinel folder to the Whitelist. If you have anything like AVG of Kaspersky suggest you uninstall them completely. They often cause issues from dat to dat. Again this is a new issue to us. Hence is most likely a external cause.

Fused, New issue to us. Do you have any AV software that could be blocking.

Great news thanks for letting us know.

Hard feature to get right. If they search, open a document and the phone rings. How do you know to stop counting. Any suggestion on how you see this working gratefully accepted.

Hi - are you able to open a support ticket and send in a zipped copy of the log files. Be useful to know if you are using external / network drives and any other such info.

Hi All, Due out in the next week or so. Here is a short video of some of the major new features. https://youtu.be/uzOCccDEXfg

Hi Jason, I think Fletcher from the article was right when he said "I don't therefore see this ruling as opening the floodgates for predictive coding, as cases will need to be of a certain value and have sufficient quantities of electronic documents to make it viable." Some years ago when the US courts did something similar we were inundated with the question ‘do you have predictive coding in Intella?’ Walking around Legaltech that year it was all the buzz - predictive coding brochures and signs on so many booths. It surprised us that a number of callers wanted to know if we had this feature called predictive coding. When we tried to explain, most did not want to know what was involved in terms of sampling/training with subsets, the cost of having skilled and knowledgeable users on hand, the systems it may require and so on. In short it is a process that has its own requirements and not a button. More importantly, did their firm attract cases that could benefit from it on a regular basis, regular enough to justify the costs and return a profit on their investment? They just had to have it because everyone was talking about it. This keeping up with the Jones attitude was IMHO driven not by need but by a number of vendors’ blatant marketization of the term predictive coding. This was coupled with a number of the usual suspects in the form of legal bloggers pushing this as an agenda to try and drum up sales for specific vendors. Those vendors will continue paying to advertise in return for more favourable reviews of their predictive coding offering and product. (IMHO paid bloggers or #cash_for_comment bloggers are blight on our industries. I have no problem with bloggers getting paid, but they need to make it clear when they have a tie of some kind to any vendor they write about. Some do this openly, some do it in a way that is well hidden to the first time reader, so they are appear to be an independent reviewer when they are not). We don't hear about predictive coding nearly as much anymore. (We see a similar frenzy of marketing around the current buzz term "Information Governance". Again a very real area but some vendors have seen dollars and let the marketing hounds off the leash to go get the money anyway they can. Again, Information Governance is not a feature but a process much broader than just one software package). We looked at what the vendors in this space were doing for predictive coding (PC, TAR, CAR, etc) and we found that most were more smoke and mirrors than real features. There were only a few doing "machine based learning" that has been around for a long time and really qualified as predictive coding. Not all predictive coding is created equal! So to answer your question - we have coders that have extensive experience with AI / machine based learning subjects, so we are well placed to understand and make a valuable contribution to this field. I think it is inevitable that we will add some form of "machine based learning" to assist in the identification of data. However we want to offer it in the same way as all our features - our mantra is being the easiest product on the market to use. When we add it we want every case and user to benefit, not just the multimillion dollar cases that require huge lit support resources. For now, if you need to have predictive coding for a specific case, we are happy to recommend, off list, the few vendors we see as real options. Lastly, do have a read of the EDJ adoption articles for predictive coding. Greg has a good, independent and research based view on this. He is not a #cash_for_comment blogger.

Hi Mark, We don't have guidelines as the reality is that understanding the the language is the first step in getting true results. I will ask the person I know to reach out to you.

Hi Mark, No reports as you outlined. If you like I can ask one of our power users in Japan to help you. I do know that searching using CJK is very different. This indeed could be the issue.

Hi Mark, We have a number of users in Japan. None have reported problems. Are you able to send support a few screenshots? As a question, can you read Japanese? If so do you see any obvious issues in the text highlighting?