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  2. Further to the above, I did find a work around. I have a text file with all bulk email addresses (one per line). Where I don't care if they are all one identity, I create an identity and add all those addresses to that identity, Bulk Emails. On that note, probably the easiest experience for an end user would be the ability to export/import identities. In a corporate environment, you may have identities that you would like to have added to all cases you work. Being able to import identities that you exported from another case would be helpful. Ideally, being able to do multiple imports in case you have identities from a few different cases you want to bring in. Or where you export identities to different export files based on the organizational structure of your organization e.g., accounting, IT, payroll, etc. Whatever name you want to give to the files when you export so that you can selectively import what you want in a case.
  3. Are you using 2.4.2? If so please PM us your dongle ID>
  4. Can anyone tell me what to do as indexing at 99% but looks like not progressing further for 5 to 6 hours. What happens if I stop processing? Will it result in any issue?
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  6. It would be convenient to be able to import identities from a JSON/XML. In a corporate environment for example, you may have numerous bulk email addresses (i.e. All-Staff type of emails). I'd like to be able to keep a JSON/XML of identities of all bulk addresses (could also be for lawyers or any other special categories) that I could import into Intella rather than having to enter all those manually. It could also be used to create a list of identities you are interested in for a specific case, although I appreciate that in this latter example, it might be just as easy to do that from the Identities interface in Intella rather than creating an XML to import into Intella. But for cases where you have identities that will cross cases (such as email addresses for bulk emails such as All-Staff and such), it would be very practical to be able to keep a living document of such identities that you can easily import into any case.
  7. Hi Delson! Yes, I agree that this is a very good idea. We have had a ticket about this for a long time, but I think it's time to give it a higher priority. I will try to add it to the 2.5.1 release, as features extensions for upcoming 2.5 are closed now.
  8. Dear, I'd like to suggest that audio and media files were supported in preview item and batch coding. As many investigations use smartphone data, tis fairly commons to and item (chat) bring WhatsApp audio and video file (.ogg and .mp4). Today we need to download the files and play using VLC or media player. The problem is that not all reviewers has Download permission, restricting the people that can review CHATS. Thanks Delson Gonçalves
  9. Guys/Girls, I've got a new server that's been setup and ready to be used for Intella, I'm migrating the data to the new server but not all in one go, so old server is up and running but I need it active for clients. I have an self signed certificate (from previous server manager) which I need to use, but am struggling to get it all to work. I'm trying to understand get the certificate to be recognised by Intella, I've added the new certificates to the Java Keystore, but Intella is asking for the certificates to be added also. Any guidance is appreciated, I don't understand all this certificate stuff so fumble my way through it most of the time.
  10. It works but the paragraphs are somewhat different by a few words but a lot have that same phrase. I removed the email in the paragraph. They are both from postmates but for maybe 3 or 4 messages each but we have over 33k of them. Also, were is the list stored of the paragraphs that you exclude? Fees may vary and apply. Store and offer availability based on user location. Offer only valid for (Email Address of one custodian) through Tuesday, 1/28/2020 at 11:59 pm PT. Limit 2 uses per customer. Customers with multiple Postmates accounts may be excluded from this promotion. Offer is not shareable or transferable. Maximum offer value up to $4 in delivery fee credit per order. Applies to orders over $10. Limited to delivery only. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice. Other restrictions may apply Fees may vary and apply. Store and offer availability based on user location. Offer only valid for (Email Address of one custodian) through Monday, 5/17/2021 at 11:59 pm PT. Limit 1 use per customer. Customers with multiple Postmates accounts may be excluded from this promotion. Offer is not shareable or transferable. Offer applies for three consecutive orders following redemption. Maximum offer value up to $6 per order. Applies to orders over $10. Limited to delivery only. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice. Other restrictions may apply. Offer must be used before upgrading your Postmates app to the newest version. Once you upgrade you will no longer be eligible to use this particular promotion, but other promotions may be available.
  11. If the "All rights Reserve" phrase is recognized/separated as a paragraph, you could use the paragraph exclusion on that phrase. That is kind of works like an ignore. E.g. there are no hits returned on this particular phrase if they are in a document. E.g.
  12. Reserv* NOT "All rights Reserve" was 1 idea. I do not think it is possible to do a proximity search (I read about the future update to phrases with proximity) but to exclude maybe. Like the picture below should get most of the documents with a phrase but does it exclude the whole item if another term is a hit? We know there are exclusive hits on just that phrase but the case involves reserving room/seats not about some random email that has a disclosure at the bottom about "All rights Reserved" with other variations of that phrase. United States is another phrase I do not think they want a hit on.
  13. Hi, what search criteria are you using with the NOT operator to identity the false hits?
  14. We are doing searches for a client that have terms like Reserv* and United. We are getting a lot of noise hits from phrases that we would just like to remove from the index. Example "All Rights Reserved" or "Postmate reserves the right .." that do not pertain to the case. Trying to use NOT would exclude the item entirely even if it is a hit with reserve somewhere else in the email.
  15. Hi, the only way to export the Insight info is with the HTML option.
  16. Hello is there a way to put the Insight info in to the report? I can only export to HTML Thanks
  17. Hi, You can set the source location in the Sources tab. Select the source that you want to change and use the folder icon to browse to the new source location. E.g.
  18. Since processing, I have relocated my Intella sources to a new drive. Is there a way within the Intella case to point to the new new location ? or should I just copy the source files back to their original location until this case is complete?
  19. Just a quick update. 2FA has been added to Connect in version 2.4.2. More information can be found in the 2.4.2 release notes below. https://www.vound-software.com/docs/2.4.2/Intella-Connect-2.4.2-Release-Notes.pdf
  20. Hello Phillip, Yes, this is certainly possible. The Intella 2.4.2 User Manual, section 26.5 ("Exporting to an Intella case"), explains how a set of items can be exported to another case. When you do this with all items in the source case, you are effectively merging the two cases. For safety, you may want to create a copy of one of the cases and then export the other case to that copy. Should anything go wrong, your original cases will then not be affected by it. Furthermore, we are currently working on compound case functionality. Whereas case merging/exporting actually merges the case databases (costing time and disk space), the new compound case functionality creates a light-weight case in which two or more cases are virtually and instantaneously merged. This functionality will become available later this summer.
  21. Hi @Chris How far down the road have the "combine"/"merge" cases facility gone? I would like to combine two Intella Case : 1) Intella case containing Email depository and 2) Intella case containing Artefact post Digital Forensic imaging. Both cases have were initially reviewed by independent (consultant) investigators. As Case Manager, I would like to combine/merge the two cases (currently on two different harddrives) in order to search/review once (not duplicate my search effort). We have a subscription for Pro Dongle with three viewer Dongles. Alternatively advise a work-around because reading the user manual and or the community forum comments, nothing jumps out at me. Regards Phillip Lazenby
  22. Hi, I am wondering if anyone can provide some guidance on how exactly shared coding layouts work. For example, I had assumed these worked more as a template and when added to a case it didn't have an affect on any other cases. I now see that when I update the coding layout (ie add a new field or new choices) in one case it appears to affect other cases. However when I delete a field from the layout in one case when I test I still see in others. Does anyone have documentation or more information on exactly how changes to a shared coding layout affects all cases that are using that layout? I can't find anything in the Intella manuals. Thanks.
  23. Amazing Jon, thanks for the heads up on the upcoming adjustment to proximity searches. Many of us have been waiting a long time for this!
  24. Hi, some good news, and not so good news. The good news is that we have actually improved proximity searches to do what you need to do. In this example I have searched for 'personal information' within 5 words of 'protected' and this is the result. The not so good news is that this is a very recent change and it wont be available until the next release (version 2.5). We are aiming for this release in September provided all tasks and testing has been completed.
  25. Hi, I would start with the search for "contact list". I would tag the results, then run a proximity search for "wilson contact"~2 only over those results. The limitation is that you could get false positives with this approach. For example, there may be a document that has the phrase "contact list", which is respondent for the first search. But, that same document may also have the word 'contact' within two words of 'wilson' (e.g. something like "I asked him to contact Wilson...."). In this case the proximity search will have a positive hit on this, but, it is not what you are looking for (e.g. "contact list" within two words of Wilson). That said, I think this situation would be very rare given what you are looking for. And. it would be easy to review such a low number of false positives if they occur.
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